stairlift supplier
FAQs
Please find below answers to the questions we are frequently asked. If you don’t find the questions or answers that you’re looking for,
please do get in touch: Call us on Freephone 0800 152 2400 or Direct Dial: 0203 326 5841
Kudos Stairlifts are proudly, a Which? Trusted Trader. We as a company have undergone the rigorous assessment process to be become an endorsed Which Trusted Trader and we have agreed to follow the Which? Trusted Trader Code of Conduct. For more information on the Which? Trusted Trader Code of Conduct click here.
Kudos Stairlifts are also a member of the BHTA. As a member, we follow the BHTA Code of Practice, which can be found by clicking here. The BHTA also offer advice on buying a stairlift on their ‘Get Wise to Buying a Stairlift’ guide. This can be found by clicking here.
We do indeed, click here to head to our Stairlift Buying Guide.
We cover every step – from how to start your stairlift search and pick the right model, right up to installation and aftercare.
Costs of a stairlift can vary depending on the type or style of stairs within your home, the stairlift model you choose, what additional options you require and if any associated work is necessary to install the stairlift, (e.g. installation of a power supply if a socket isn’t available nearby) . As a general guide for new, straight stairlifts start from approximately £1,500 and curved stairlifts from approximately £4,000, and there are often refurbished options available that can help lower this. The price of a stairlift does vary depending on any additional options that each customer needs, examples could be powered swivel or powered footrest raisers. We can give you an accurate quotation for a stairlift once we have completed our no-obligation, free of charge in-home assessment and determined the stairlift that’s right for you and your home. This guarantees that we choose the best possible stairlift options for you to use your stairlift with ease. You can generate your own online personalised quote, please click this link: Online Stairlift Quote
All new stairlifts supplied by us come as standard with a minimum two year warranty that can be extended to three, four or five years. You’ll find details of our stairlift service package on the service and aftercare page , or feel free to contact us on 0800 1522400 for further details.
Service and maintenance contracts as well as extended warranties are available for all models, you will find all of the information you need on our service and aftercare page , or feel free to contact us on 0800 1522400 for further details.
Yes we can. We receive many calls from existing and new clients who already have a stairlift from another supplier, normally who are not satisfied with their original stairlift installer, are unable to get aftercare support from them, are looking for comparative deals, or have been recommended to us and would simply prefer to have us look after their stairlift maintenance. You will find details of our stairlift service package on the service and aftercare page , or feel free to contact us on 0800 1522400 for further details.
Kudos has many years of experience in the mobility sector and as well as having excellent relationships with the major manufacturers and suppliers in the UK, being independent we are able to offer choices not normally available. Our fully trained expert team are all employed by Kudos, we do not use sub contractors for any part of our work. Our call out and service team are available seven days a week 24 hours a day and are at hand should you ever need them. We pride ourselves on treating others how we would expect to be treated ourselves, and do our utmost to make sure that all Kudos customers feel that “Life is great” Our genuine customer feedback is measured and displayed by an external company, to find out what people are saying about us, please follow this Reviews link
There is an age old saying, “you get what you pay for”. The cheapest price overall may not be the best overall value for your money. If you are comparing prices, we would advise that you compare only written quotes detailing precisely what product you are getting, what the warranty periods are and what the warranty covers. It is impossible to compare on a like for like basis if you don’t have this. Make sure you know what the aftercare is like, and where the local engineers are based. Perhaps even go as far as to ask to speak with a local customer who has used their services. You could also look at some customer testimonials on the internet. When choosing, look also for the BHTA (British Health Trades Association) logo. All BHTA members sign up to a Code of Practice approved by the Office of Fair Trading. You can read more about the code of practice on the BHTA website.
Find Out Why Life Is Great With Kudos
Call us now to arrange your free no obligation survey and quote, or to ask any questions you may have.