Returns & Refund Policy

Returns

As Stairlifts are fitted to suit your personal needs and are fitted in your home by our engineers, returns are not possible.

Refunds

If you purchase a stairlift through one of our buy now links, you are not committed to buy this product. We will speak with you to arrange a full site survey. Should the lift not be suitable for you or your home, we will issue a full refund or offer an alternative product, whichever suits you.

We recommend speaking to one of our product experts before making any purchase.

Delivery

Delivery is free for all stairlifts.